Frequently Asked Questions
We hope to answer some questions you may have.
1. Do I need to register for an account with you in order to purchase an item?
You do not need one as you can use guest checkout. It would be fabulous if you would like to have an account with us and this will make it easier to keep track of your orders.
2. How do I pay?
Payment is by debit/credit card using PayPal. You do not need an account with PayPal to use it.
3. How long does it take to dispatch an order?
We aim to ship your order within 1- 2 working days after receiving payment.
4. Do you ship perfumes containing alcohol to Europe, USA and Rest of the World?
For shipping of perfumes containg alcohol to addresses outside UK we advise you use www.forward2me.com. This company will forward you parcel to all out side of Europe addresses. Please visit their website for more information.
5. What are the dimensions of shipping packaging for one regular size perfume?
14 x14 x 14 (cm) or 21 x 16 x 11 (cm) - L X W X H
How long will it take to deliver my order?
Below are the delivery estimates after your order is shipped.
Standard UK delivery: 3 - 5 working days
Europe: 7-15 working days
US/Canada: 1 - 4 weeks
Rest of World: from 1 - 5 weeks
If you have any further questions do not hesitate to contact us.